Risk of failure to ensure a safe and healthy work environment. Putting employees at risk of accidents at work.
To prevent accidents the PZU Group focuses on providing proper work conditions, ongoing control and eliminating hazards that might lead to an accident. For the purpose of shaping and raising the awareness of hazards and safe employee behaviors, a broad range of methods is used, including, among others, classroom and e-learning courses, courses and workshops in the field of rendering first aid.
Occupational Safety and Health Policy in PZU and PZU Życie.
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OSH
The occupational safety and health policy has been in force in PZU and PZU Życie since 2015. The policy guidelines were updated in 2021.
This policy obligates the OSH Team to do the following:
- prevent accidents and occupational diseases;
- strive to improve occupational safety and health constantly by conducting periodic inspections;
- deliver training on OSH, including on how to give first aid.
To streamline activities related to occupational safety and health, the PZU Group companies have teams that operate with the following tasks:
- conduct a review of working conditions;
- conduct a periodical assessment of the state of occupational safety and health;
- give an opinion on the means undertaken by the employer to prevent accidents at work and occupational diseases;
- articulate conclusions on improving working conditions and cooperating with the employer to discharge its duties relating to occupational safety and health.
In the remaining PZU Group companies, services in the field of occupational safety and health are provided by safety and health specialists or teams in compliance with internal regulations adapted to the type of business run by the company.
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Occupational safety and health (OSH) management – training
Every newly-hired PZU employee goes through advanced training courses related to occupational safety.
| Occupational safety and health (OSH) management – training | PZU and PZU Życie | |
| 2021 | 2022 | |
| Introductory | 1,848 | 1,943 |
| Periodic | 171 | 192 |
| Number of participants | 1,000 | 1,093 |
Training – first aid
746 persons participated in 55 training sessions. 221 first aid trainings were conducted using VR goggles. Some of the greatest work-related hazards that pose a risk of injury with serious consequences are the dangers associated with the use of company vehicles especially in bad weather conditions, and with the liquidation of property damage such as post-flood or requiring visual inspections associated with work at height. With the aim of minimizing and eliminating these risks, employees who may use company vehicles as part of their job duties are required, as part of their occupational health examinations, to undergo psycho-technical examinations before receiving a vehicle. In addition, during initial training, employees are informed of the risks and ways to minimize these risks, in addition, employees classified in higher risk groups periodically undergo periodic training to update their knowledge of, among other things, the safe way of performing work with protective measures. Scheduled and ongoing inspections of working conditions are also conducted.
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OSH – accidents
A total of 55 accidents at work were reported in the PZU Group in 2022 (22 fewer than in 2021).
| Total number of accidents at work | 2021 | 2022 |
|---|---|---|
| PZU Group, including: | 77 | 55 |
|
21 | 13 |
|
2 | 2 |
| Comment: in 2021 and 2022, no fatal accidents at work occurred in PZU or PZU Życie. | ||
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Number of work-related accidents by gender
| PZU | PZU Życie | |||||||
| 2021 | 2022 | 2021 | 2022 | |||||
| Women | Men | Women | Men | Women | Men | Women | Men | |
| Total number of accidents (incidents) at work | 14 | 7 | 6 | 7 | 2 | 0 | 1 | 1 |
| including the number of fatal accidents | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Total number of people injured in accidents | 21 | 13 | 2 | 2 | ||||
Accident frequency by gender*
| PZU | PZU Życie | ||||||
|---|---|---|---|---|---|---|---|
| 2021 | 2022 | 2021 | 2022 | ||||
| Women | Men | Women | Men | Women | Men | Women | Men |
| 1.5 | 0.8 | 0.7 | 0.8 | 0.3 | 0 | 0.1 | 0.1 |
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Accident severity by gender*
| PZU | PZU Życie | ||||||
|---|---|---|---|---|---|---|---|
| 2021 | 2022 | 2021 | 2022 | ||||
| Women | Men | Women | Men | Women | Men | Women | Men |
| 24.0 | 14.3 | 5.3 | 29.5 | 7.0 | 0.0 | 15.5 | 5.5 |
Absency rate*
| PZU | PZU Życie | ||||||
|---|---|---|---|---|---|---|---|
| 2021 | 2022 | 2021 | 2022 | ||||
| Women | Men | Women | Men | Women | Men | Women | Men |
| 6.0% | 3.1% | 6.3% | 3.6% | 6.1% | 2.5% | 5.9% | 2.7% |
COVID-19-related restrictions
The beginning of 2022 was a period of struggle against the COVID-19 pandemic. In PZU and PZU Życie, the previously introduced rules continued to apply:
- recommendations on working conditions in the regular workplace;
- protective equipment provided by PZU and PZU Życie;
- recommendations on the presence and movement in PZU buildings, including the use of selected rooms;
- rules for organization of meetings in PZU buildings;
- conditions of domestic travel on business, business trips, business meetings outside the office, training, workshops, conferences and other development events;
- recommendations on commuting;
- rules for collection of correspondence;
- recommendations on the physical infrastructure of PZU buildings;
- recommendations on the use of catering service providers;
- rules for reimbursement of the cost of a SARS-CoV-2 virus test.
Remote work was also recommended, after taking into account the nature of the duties performed and ensuring continuity of processes and tasks carried out. Due to the lifting of government restrictions on mandatory isolation and quarantine and the wearing of face masks – as of April 2022, the above safety rules for PZU and PZU Życie employees no longer apply