Key cost ratios in non-life insurance 1 January –
31 December 2022
1 January –
31 December 2021
Expense ratio 27,67% 27,33%
Net loss ratio 61,12% 61,15%
Reinsurer’s retention ratio 9,45% 8,06%
Combined ratio 88,79% 88,48%

The expense ratio is the ratio of total acquisition expenses, administrative expenses, reinsurance commissions and profit participation, to the net earned premiums.

The net loss ratio is the ratio of claims and the net movement in technical provisions, to the net earned premiums.

The reinsurer’s retention ratio is the ratio of the reinsurer’s share in gross written premiums, to the gross written premiums.

The combined ratio is the ratio of the sum of acquisition expenses, administrative expenses, reinsurance commissions and profit participation, claims and net movement in technical provisions to the net earned premiums.

The following tables present the development of technical provisions and payments in successive reporting years.

Claims development in direct non-life insurance, gross (by reporting year) 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022
Provision at the end of the reporting period 11 783 13 312 13 163 13 181 13 990 14 975 15 627 16 540 17 303 15 717
Provision and total claim payments (from the end of the first reporting period to the end of the current reporting period, excluding payments made before the end of the first reporting period):
calculated 1 year later 12 241 13 032 12 908 13 353 14 251 14 929 15 833 16 048 16 876
calculated 2 years later 12 180 12 719 12 922 13 500 14 281 15 008 15 542 15 629
calculated 3 years later 12 080 12 822 13 135 13 518 14 438 14 839 15 286
calculated 4 years later 12 172 13 089 13 183 13 686 14 366 14 732
calculated 5 years later 12 439 13 172 13 353 13 677 14 362
calculated 6 years later 12 536 13 356 13 398 13 704
calculated 7 years later 12 713 13 406 13 446
calculated 8 years later 12 785 13 468
calculated 9 years later 12 885
Sum total of the provision and total claim payments (from the end of the first reporting period to the end of the current reporting period, excluding payments made before the end of the first reporting period) 12 885 13 468 13 446 13 704 14 362 14 732 15 286 15 629 16 876
Total claim payments (from the end of the first reporting period to the end of the current reporting period, excluding payments made before the end of the first reporting period) 7 884 7 985 7 536 7 187 6 981 6 344 5 409 4 034 3 032
Provision recognized in the statement of financial position 5 001 5 483 5 910 6 517 7 381 8 388 9 877 11 595 13 844
Difference between the provision at the end of the first year and the provision estimated at the end of the reporting period (run-off result) -1 102 -156 -283 -523 -372 243 341 911 427
The above difference as % of provision at the end of the first year -9% -1% -2% -4% -3% 2% 2% 6% 2%

Claims development in direct non-life insurance, net of reinsurance (by reporting year) 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022
Provision at the end of the reporting period 11 453 12 814 12 653 12 559 12 880 13 484 13 933 14 545 15 053 15 717
Provision and total claim payments (from the end of the first reporting period to the end of the current reporting period, excluding payments made before the end of the first reporting period):
calculated 1 year later 11 787 12 525 12 355 12 576 13 066 13 362 13 952 14 089 14 648
calculated 2 years later 11 704 12 201 12 278 12 664 13 005 13 393 13 646 13 695
calculated 3 years later 11 599 12 224 12 473 12 615 13 112 13 227 13 383
calculated 4 years later 11 642 12 481 12 463 12 758 13 048 13 099
calculated 5 years later 11 891 12 515 12 623 12 781 13 012
calculated 6 years later 11 938 12 688 12 679 12 791
calculated 7 years later 12 109 12 750 12 711
calculated 8 years later 12 198 12 813
calculated 9 years later 12 294
Sum total of the provision and total claim payments (from the end of the first reporting period to the end of the current reporting period, excluding payments made before the end of the first reporting period) 12 294 12 813 12 711 12 791 13 012 13 099 13 383 13 695 14 648
Total claim payments (from the end of the first reporting period to the end of the current reporting period, excluding payments made before the end of the first reporting period) 7 576 7 678 7 202 6 752 6 311 5 564 4 739 3 466 2 564
Provision recognized in the statement of financial position 4 718 5 135 5 509 6 039 6 701 7 535 8 644 10 229 12 084
Difference between the provision at the end of the first year and the provision estimated at the end of the reporting period (run-off result) -841 1 -58 -232 -132 385 550 850 405
The above difference as % of provision at the end of the first year -7% 0% 0% -2% -1% 3% 4% 6% 3%

Motor insurance – motor own damage (autocasco) and motor TPL – is the core component of the PZU Group’s portfolio. Both types of insurance are generally concluded for one year, in which the loss must occur for the claim to be paid out. In the case of motor own damage, the time for reporting a loss is short and it is not the source of uncertainty. Motor TPL is a whole different situation – the period for reporting losses may be up to 30 years. The level of property losses is sensitive especially to the number of litigation claims reported and court rulings awarded in respective cases. In the case of TPL insurance contracts, new types of long-tail losses arise, which makes the process of estimating technical provisions much more complicated.

Risk concentration in non-life insurance

Within actuarial risk, the PZU Group identifies concentration risk with regard to possible losses caused by natural disasters, such as, in particular, floods and cyclones. The table below presents sums insured in the specified ranges, broken down by voivodeships (for operations conducted in Poland) and countries (for foreign operations). With regard to the exposure to the risk of floods and cyclones, the risk management system in the PZU Group allows to monitor it regularly and the reinsurance program in place reduces significantly the potential net catastrophic loss levels.

Exposure to catastrophic losses in property insurance Sum insured (PLN million) 31 December 2022 Sum insured (PLN million) 31 December 2021
0 – 0.2 0,2 – 0.5 0.5 – 2 2 – 10 10 – 50 over 50 Sum 0 – 0.2 0,2 – 0.5 0.5 – 2 2 – 10 10 – 50 over 50 Sum
dolnośląskie 0.6% 1.2% 1.4% 0.5% 0.4% 1.7% 5.8% 0.8% 1.4% 1.4% 0.5% 0.4% 2.0% 6.5%
kujawsko – pomorskie 0.5% 0.7% 0.6% 0.3% 0.3% 1.1% 3.5% 0.5% 0.7% 0.6% 0.3% 0.2% 1.1% 3.4%
lubelskie 0.4% 0.6% 0.3% 0.1% 0.1% 1.1% 2.6% 0.5% 0.7% 0.3% 0.1% 0.1% 1.6% 3.3%
lubuskie 0.2% 0.3% 0.3% 0.1% 0.1% 0.5% 1.5% 0.2% 0.3% 0.2% 0.1% 0.1% 0.5% 1.4%
łódzkie 0.6% 1.0% 0.8% 0.3% 0.2% 3.5% 6.4% 0.6% 1.0% 0.7% 0.3% 0.2% 3,9% 6.7%
małopolskie 0.6% 1.4% 1.1% 0.4% 0.4% 1.6% 5.5% 0.7% 1.5% 1.0% 0.4% 0.4% 1.4% 5.4%
mazowieckie 1.6% 3.1% 2.8% 0.9% 1.1% 9.7% 19.2% 1,6% 3,1% 2,6% 0,9% 1,0% 9,1% 18.3%
opolskie 0.2% 0.4% 0.3% 0.1% 0.1% 0.6% 1.7% 0,2% 0.4% 0.3% 0.1% 0.1% 1.6% 2.7%
podkarpackie 0.4% 0.8% 0.4% 0.2% 0.2% 1.4% 3.4% 0.8% 1.1% 0.4% 0.2% 0.1% 1.4% 4.0%
podlaskie 0.3% 0.4% 0.3% 0.2% 0.2% 0.5% 1.9% 0.3% 0.4% 0.3% 0.2% 0.2% 0.4% 1.8%
pomorskie 0.5% 1.0% 1.0% 0.5% 0.6% 5.8% 9.4% 0.5% 1.0% 0.9% 0.5% 0.5% 4.8% 8.2%
śląskie 0.9% 1.5% 1.4% 0.5% 1.5% 3.7% 9.5% 1.0% 1.5% 1.2% 0.5% 1.2% 3.9% 9.3%
świętokrzyskie 0.3% 0.4% 0.2% 0.1% 0.1% 0.4% 1.5% 0.3% 0.5% 0.2% 0.1% 0.1% 0.6% 1.8%
warmińsko-mazurskie 0.3% 0.4% 0.4% 0.2% 0.1% 0.5% 1.9% 0.3% 0.5% 0.3% 0.2% 0.1% 1.2% 2.6%
wielkopolskie 1.0% 1.8% 1.6% 0.7% 0.6% 2.6% 8.3% 1.0% 1.8% 1.4% 0.6% 0.5% 2.4% 7.7%
zachodnio-pomorskie 0.3% 0.5% 0.5% 0.4% 0.4% 1.5% 3.6% 0.3% 0.5% 0.5% 0.4% 0.3% 2.2% 4.2%
Lithuania and Estonia 0.4% 2.2% 3.1% 1.1% 1.0% 2.0% 9.8% 0.6% 1.8% 2.5% 0.8% 1.0% 2.1% 8.8%
Latvia 0.1% 0.5% 1.1% 0.5% 0.5% 0.5% 3.2% 0.1% 0.6% 0,8% 0.4% 0.4% 0.6% 2.9%
Ukraine 0.0% 0.0% 0.0% 0.1% 0.2% 0.6% 0.9% 0.0% 0.0% 0.0% 0.1% 0.1% 0.6% 0.8%
Norway 0.0% 0.0% 0.0% 0.0% 0.0% 0.4% 0.4% 0.0% 0.0% 0.0% 0.0% 0.0% 0.2% 0.2%
Total 9.2% 18.2% 17.6% 7.2% 8.1% 39.7% 100.0% 10.3% 18.8% 15.6% 6.7% 7.0% 41.6% 100.0%

Capitalized annuities

The following results do not take into account the impact of changes in valuation of investments included in provision calculations.

Impact of the change in assumptions regarding the provision for the capitalized value of annuities in non-life insurance on the net financial result and equity 31 December 2022 31 December 2021
gross net base gross net base
Technical rate – increased by 0.5 p.p. 509 474 457 425
Technical rate – decrease by 1.0 p.p. -1 308 -1 221 -1 173 -1 090
Mortality at 110% of currently assumed rate 156 149 139 134
Mortality at 90% of currently assumed rate -175 -166 -157 -149